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Frequently Asked Questions

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FAQ answered by PGM Plumbing & Heating

Why should I choose PGM Plumbing & Heating Ltd?

Because with more than 10 years of practical and professional experience we know how to meet both your expectations and your budget. We have worked all over Kent on large and small-scale projects, which has helped add to the wealth of knowledge and expertise we offer.
We’ve also worked in conjunction with a large number of other building companies and other trades, so we have fantastic contacts and a good understanding of what makes a company’s work stand out from the crowd. We always provide a high standard to ensure our customers are happy – after all, you are what our business is based on.

What services do you provide?

We provide a full range of plumbing and heating services, including the following:
central and underfloor heating
replacement boilers
boiler repair
boiler servicing and repairs
hot water cylinders
unvented hot water cylinders
gas appliances
water softeners
bathroom repairs
new bathroom supply and fitting
landlord gas certificates
and much more.

Are your workers qualified?

Yes. All our staff are appropriately qualified and registered, giving you complete peace of mind that your safety is paramount in everything we do. These are just some of the accreditations we hold:
NICEIC Certificate for Energy Efficiency for Domestic Heating
BPEC Certificate for Unvented Hot Water Storage Systems.
LOGIC Certificate of Competence for Core domestic gas safety
City and Guilds NVQ in Mechanical Engineering Services – Plumbing Level 2.
And equally importantly, we have public liability and employer’s liability insurance cover and can supply a large number of references from previous customers. Our portfolio of work and customer feedback is the best indicator of how thorough and skilled we are.

How do your prices compare?

It is difficult to give ballpark estimates for jobs, as we cover such a vast range of tasks and every job is different and will have different skills involved. However, rest assured we are constantly looking at our prices to ensure we deliver a fantastic service at the best possible price.

Can I get a free quote?

Yes, we offer a free, no obligation quote service. We always provide a full written quote within 24 hours of our visit or conversation by email, or delivered personally.

What areas do you cover?

We’re truly local, proudly covering all areas within Dartford, Rochester, Maidstone, Chatham, Greenwich, Bexleyheath, West Kingsdown, Strood, Swanley, Cuxton, Chislehurst, Cliff, Gravesend, Stone, Meopham, Gillingham, Crayford, Rochester and Tonbridge. For an extensive list of areas which we cover, please visit the Contact Us page or call us and we will do our best to meet your needs.

Who do you carry out work for?

We offer services to small and large customers alike, offering each the very best of our service:
residential customers
industrial customers
retail customers
local authorities
managing agents

PGM Plumbing & Heating can assist with all your plumbing & heating requirements in Rochester and the surrounding areas
Call the Team Today: 01322 401521
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